In the event of a serious problem regarding your property when our offices are closed, please call 07736769875.
This number should only be used in an emergency. In the event the problem is not deemed an emergency or where the fault is as a result of damage or something that is not the responsibility of your landlord, you may incur a charge for any callout.
As a tenant, you have a duty to minimise expense to your landlord. Before requesting an emergency contractor, please check any manuals you've been supplied with.
In the event of electrical failure and where it is safe to do so, please check trip switches and fuses.
In the event of loss of heating, do check the boiler/timer manual and revisit the settings before calling us.
Should a leak occur, please try and isolate the water supply using the stopcock to prevent additional damage.